Privacy Policy
Privacy Policy
Last Updated: 22 July 2026
At Aurevia Skin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, or communicate with us.
By using our website, you acknowledge that your personal information may be processed as described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect information including:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address
- Order and purchase information
- Payment-related information
- Information you provide when contacting our customer service team
We may also automatically collect certain technical information when you browse our website, including your IP address, browser type, device information, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Send order confirmations and updates
- Communicate with you about your order
- Provide customer support
- Respond to questions and enquiries
- Improve our website, products, and customer experience
- Prevent fraud and unauthorised transactions
- Comply with legal and regulatory requirements
- Send promotional communications where you have provided appropriate consent
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Aurevia Skin does not intentionally store your complete credit or debit card details on our own systems. Payment information is handled by the relevant payment service provider in accordance with their own privacy and security policies.
4. Sharing Your Information
We may share relevant personal information with trusted service providers who assist us in operating our business.
These may include:
- Payment processors
- Courier and delivery providers
- Website and hosting providers
- Technology and ecommerce service providers
- Customer support services
We only share information where reasonably necessary to provide our services, fulfil your orders, operate our business, or comply with legal obligations.
Aurevia Skin does not sell your personal information to third parties.
5. Marketing Communications
If you have provided appropriate consent, we may contact you with information about products, promotions, special offers, and other updates from Aurevia Skin.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.
6. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and support website functionality.
You may be able to control or disable cookies through your browser settings. However, doing so may affect certain website features.
7. Protecting Your Information
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable laws, you may have rights regarding your personal information, including the right to request access to or correction of certain information we hold about you.
If you would like to make a privacy-related request, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact:
Aurevia Skin
Email: aureviaskin.official@gmail.com
Phone: 0717713391